REFUND POLICY

A LEGAL DISCLAIMER

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💫 Refund Policy – Maya Laser Spa

At Maya Laser Spa, every treatment is thoughtfully curated to deliver exceptional results and a transformative experience. We value your trust and satisfaction, and our policies are designed to reflect fairness, transparency, and care.

💎 Service Refunds

Due to the personalized nature of our treatments, all services are non-refundable once rendered. However, if you experience any concerns during or after your visit, we encourage you to contact us promptly. Our team will work with you to address your experience and explore appropriate solutions.

💎 Prepaid Packages & Deposits

Prepaid packages and deposits are non-refundable but may be transferred to another service or client upon request, subject to approval. We kindly ask for at least 24 hours’ notice for any changes.

💎 Retail Products

Unopened retail products may be returned within 7 days of purchase for spa credit only. Opened or used products are non-refundable due to hygiene and safety standards.

💎 Cancellations & No-Shows

We require 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may result in a fee or forfeiture of deposit. We appreciate your understanding as we reserve time and resources specifically for you.

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